Although I'm now employed, I used to be Jobcentre "stock". The experience was sometimes so unpleasant, I became radicalised. However, I acknowledge that some of the staff are wonderful. In this blog, I pick up on apparent malpractice and try to find evidence either way.
One technique is to ask the DWP to send me guidance designed to prevent the malpractice and also any research they’ve done to detect it.
18 August 2015
Excellent truth-seeking by Welfare Weekly
The headline is "Exclusive: DWP Admits Using Fake Claimant’s Comments In Benefit Sanctions Leaflet" and the full story shows how they used the Freedom of Information Act to unearth the evidence.